Why Should your Financial Institution Join Jeanie?
Whether you choose to make Jeanie your institution’s primary regional network, or use it with another regional network and a national network, Jeanie offers you one of the lowest cost structures of any network.
- Low network switch fees
- Competitive interchange rates
- No card royalty fees
- Surcharge-free cash back support
- Multiple surcharge-free programs to suit your needs
Talk to your processor today to see if the Jeanie network is available. You can participate without immediate reissuance of existing ATM and debit cards. As cards and current plastics are reordered, the Jeanie logo can be added.
Benefits bottled up
- Two fully-operational data centers to reduce down-time
- An online adjustment system for back office efficiency
- Interchange fees lower than most regional/national networks
- A bill payment service that provides ‘round-the-clock’ access to funds
Your Low-Cost Leader For Transaction Routing
Jeanie Merchants Enjoy:
- Some of the most competitive interchange rates available to merchants
- 24/7/365 customer service
- Access to reports via our online interface
- 99.999% network uptime
- The strength, stability and technology of the First shared POS network!
Talk to your processor today to see if the Jeanie network is available. Some of the fine Jeanie merchants include:
Your Jeanie Debit Card Gives You Universal Access
Whether you're at your closest ATM or traveling to the other side of the US, you can use your Jeanie debit card at the places you shop regularly - or even the places you haven't yet thought of visiting.
Frequently Asked Questions
- Where can I get a Jeanie card?
Many Financial institutions across the United States issue Jeanie ATM & Debit cards. Check with your favorite financial institution for assistance.
- Where is my Jeanie card accepted?
If your debit card carries a small logo on the back (known as a "bug") look for this logo to be displayed at point of sale terminals that route transactions through Jeanie. Currently more than 7,400 ATMs and 2.55 million point of sale terminals in all 50 states are part of the Jeanie Network.
- What should I do if I lose my Jeanie card?
Contact your financial institution’s lost and stolen department immediately. They will be able to assist you.
- What do I do if an ATM retains my Jeanie card?
If the ATM is located at a branch of the financial institution where you obtained your card, they may be able to assist you. If the ATM is not at your institution or belongs to another financial institution, contact your financial institution. For your protection, the institution whose ATM retained your card may not return it to you.
- Should I push the debit or credit button when I make a purchase?
For additional security, press "Debit" and enter your PIN. "Debit" also enables you to receive cash back at select merchants.
Talk to your financial institution today to see if the Jeanie network is available.
At Vantiv, Vantiv Company, LLC, Fifth Third Processing Solutions and National Processing Company (NPC); (collectively the "Companies"), we are committed to treating our customers’ information responsibly. This privacy notice is intended to describe how we gather, use, and disclose your information. This Notice applies to Nonpublic Information about individuals and business entities that seek or obtain financial products and services from the Companies for business or commercial purposes ("Commercial Customers"). "Nonpublic Information" means any information about a Commercial Customer from which the customer could be identified, whether obtained directly from the Commercial Customer or from another source. It does not include anonymous information or information that is lawfully available to the general public.
HOW WE USE AND DISCLOSE YOUR INFORMATION
We will use and disclose Nonpublic Information about our Commercial Customers for routine business reasons. For example, we may disclose Nonpublic Information to service providers and other third parties as necessary to facilitate a transaction that you request. We may also disclose Nonpublic Information in response to judicial process, to protect the security of your records, or to prevent fraud. You do not have the opportunity to opt-out of these disclosures.
We may also disclose Nonpublic Information about our Commercial Customers to our affiliates and to non-affiliated third parties in order to offer you additional products and services that may be of interest to you. However, you have the right to direct us not make such disclosures by "opting out," as described below in "How to Change Your Privacy Options." If you are comfortable with how we disclose your information currently, there is no need to indicate your preference.
HOW WE GATHER YOUR INFORMATION
The Companies may gather and retain nonpublic personal information from many different sources. This may include, but is not limited to:
- Applications or other forms that a customer provides to us that include information (such as name, address, Social Security Number, tax identification number, assets, income and investment objectives).
- Financial account activity and transactions (such as transaction history, account
balances, and usage).
Reporting agencies (such as credit worthiness and credit history).
- Information from website visits (such as Cookies, usage and transaction history, and other technical data that we use for security purposes and to enhance online experience).
HOW TO CHANGE YOUR PRIVACY OPTIONS
To opt out of disclosures to certain third parties, as described above, you can either write to us at Vantiv, 8500 Governors Hill Drive, Mail Drop 1GH1Y1, Symmes Township, Ohio 45249-1384, Attn: Privacy Administration or call a Vantiv Customer Service Professional at 1-866-914-0345. Opt out requests must include customer name, address, contact telephone number, related Taxpayer Identification Number (TIN) or Social Security number for all business entities that will opt out, and account number(s) (if applicable). Incomplete information will delay or possibly prevent our ability to honor your request. Our system will be updated to reflect your privacy preferences within 30 days following receipt of the request with complete information. You can verify the update by calling the Customer Service number listed above. Your opt-out choice will apply until you tell us to change your choice. If you have already shared your privacy preferences with us, it is not necessary to contact us again.
SPECIAL NOTICE FOR INDIVIDUALS
The Companies may collect certain information about individuals – such as business owners or guarantors – in connection with providing services to a Commercial Customer. Although federal law permits us to share an individual’s name, address and facts about his/her transactions and experiences in relation to the commercial transactions within our family of companies, individuals do have the right to prevent us from sharing other types of information with our affiliates. If you do not want us to share such other information with our affiliates, please contact us as described above in "How To Change Your Privacy Options."
Federal law also gives you the right to limit some types of marketing from our affiliates and requires us to give you this notice to tell you about your rights. You may limit our affiliates in one or more of our Bank partners from marketing their products or services to you based on your personal information that we collect and share with them.You may contact us for a list of these companies by calling or writing to us at the address listed above.
This information includes your income, your account history with us, and your credit score. If you choose not to receive marketing offers from our affiliates in such circumstances, please inform us by contacting us as described above in "How To Change Your Privacy Options." Your choice to limit marketing offers from our affiliates will apply until you tell us to change your choice. For purposes of this notice, an affiliate is any entity that is referenced on our website at vantiv.com.